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Rating Summary

3.7

44 Google reviews

5
52%
4
11%
3
11%
2
7%
1
18%

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Reviews for Michael Kors Outlet

Showing 44 review samples from Google Maps.

Kamal bin Zain

Kamal bin Zain

1

My mum purchased a Michael Kors bag from the Genting Premium Outlet store in 2021, expecting it to be a high-quality, long-lasting product. However, the quality has been extremely disappointing. The leather has severely deteriorated.

Weng Kit Ong

Weng Kit Ong

5

A sales girl named Jupiter is very good at her service. I bought 2 bags today. Very happy with my whole shopping experience. Her other colleague Engku was also very helpful when she was busy. Really thumbs up to the team.

Khairul bin Latiff

Khairul bin Latiff

2

Staff is so unprofessional and look down on people. Worse compared to other outlets. Glad to have purchased some items anyway. Please improve the service if you want to do business.

Aisyah binti Othman

Aisyah binti Othman

5

Hidayah is an absolute star. Kind, very polite, and extremely helpful. Great shopping experience overall and everyone is very friendly.

Aisyah binti Ismail

Aisyah binti Ismail

3

Overall experience good, very friendly staff. Expect a 20-25 minute queue wait time during peak hours. Bags are 40% off, generally dresses are 70% off. You get additional discount through lucky draw coupon.

Laila binti Ismail

Laila binti Ismail

1

Having a bad experience on my last visit in January 2022. Staff were not really friendly and MK needs to do something with their staff. They should learn from Coach.

Sook Yee Chan

Sook Yee Chan

5

Good service, polite staff. 50% offer for a limited time. They will always assist you whenever you need help. Good control on the amount of visitors in the store.

Chun Wai Kok

Chun Wai Kok

1

I went to the Michael Kors store at Genting. I bought a watch, but within about an hour, a small problem occurred. I came back to the store and the staff were unhelpful.

Hui Qi Tay

Hui Qi Tay

5

Excellent service by Wan.

Ridha Sir

Ridha Sir

4

I bought a bag from this store, and after only 2 to 3 days of use, there was colour transfer from my jeans onto the bag. When I asked for an exchange, the outlet supervisor, Mr Nizam, provided good cooperation in handling the matter.