Youre in the hell
The customer service is too bad.One of the staff at 15: 20 he was bullying at my friend and make a face of hatred and laughing heartily with friends. I'm really not happy with these staff the in store.
Location: Lot SA - T2 - 43, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia
Floor 1 · SkyAvenue
llaollao at SkyAvenue Genting brings the beloved Spanish frozen yogurt brand to the highlands, offering its signature natural frozurt that has captivated dessert lovers across the globe. Originating from Spain, llaollao is renowned for its creamy, smooth frozen yogurt made from premium skimmed milk and live cultures, striking a balance between indulgence and a lighter treat. The SkyAvenue outlet, located on Level T2, serves the full range of llaollao creations, from the classic Just Llao Llao with no toppings to generously loaded small, medium, and large tubs crowned with a dazzling selection of fresh fruits, crunchy cereals, and sweet sauces.
The topping bar is where the fun begins, vibrant mangoes and strawberries sit alongside chocolate sauces, caramel drizzles, and an array of crunchy granolas and nuts, allowing every visitor to build their perfect combination. The cool mountain air of Genting makes a frozen treat feel especially refreshing, and llaollao's lighter profile means you can indulge without feeling weighed down before heading back to the theme park or exploring the rest of SkyAvenue. Each tub is made fresh to order, ensuring that signature creamy texture and tangy flavour remain consistent with every visit.
Treat yourself to a taste of Spain, high above the Malaysian tropics. llaollao at Genting is where every spoonful is a little moment of frozen happiness.
Based on 285 Google reviews
Based on customer ratings
Based on customer ratings
Youre in the hell
The customer service is too bad.One of the staff at 15: 20 he was bullying at my friend and make a face of hatred and laughing heartily with friends. I'm really not happy with these staff the in store.
Faridah binti Razak
Disappointing service and poor cleanliness I had a very unpleasant experience at this outlet. The service was extremely.
Zhen Yu Ng
Last week I went there on Tuesday to buy frozen yogurt. I chose the medium size, which is i can pick three flavours. I picked something like Nochella (Im not really sure of the name) and the others Two is , black chocolate, and lotus.
Amira binti Rahman
My first time trying llaollao and I start craving it when comes to berries combinations. The staff service is superb. Level T2, Sky Avenue, Genting Highlands Resort.
Nadia binti Ahmad
I absolutely love llaollao! I met a very patient and friendly staff member, thank you Amzar, he's an excellent employee and I want to especially mention him.
llaollao
Frozen Yogurt Cup
A cup of frozen yogurt with fruit toppings and a green spoon sits on a reflective surface. The cup has a green logo that reads 'llaollao'. In the background, a blurred outdoor scene is visible through a window, with trees and buildings. To the left, a metal napkin dispenser with a similar logo is partially visible.
Yogurt being dispensed into a cup
A hand holds a white cup with a green logo as soft-serve yogurt is dispensed from a machine into the cup. The machine has a repeating pattern of the brand name "llaollao."
Llaollao storefront interior view
Interior shot of a food stall with bright green 'Llaollao.' signage above the counter. Two hands hold ice cream cups topped with chocolate swirls and cookies. Background shows customers and staff at the counter. Signage reads 'Dimiliki oleh: Petra Empire Sdn. Bhd.'
Frozen Yogurt Shop Interior
Interior view of a frozen yogurt counter with staff serving customers. The counter displays various toppings in glass containers. Signage includes pricing (RM15.90 per topping) and size options (Small, Medium). A 'NATURAL FROZEN YOG' sign is visible on the counter front. Background shows other shops including one named 'LIANG'. Customers are present, some wearing headscarves.
Ice dessert in metal bowl
A close-up shot of a green-colored ice dessert topped with shredded coconut and green noodles, served in a metal bowl on a matching plate with a black spoon. The setting appears to be indoors on a dark wooden table.
Interior of a beverage shop
The image shows the interior of a food establishment with a white menu board displaying drink options like 'Sanum' and 'Petitidao'. Staff in white uniforms are visible behind the counter. A no-smoking sign is attached to the board. In the background, there's an ornate red-lit structure resembling a temple or shrine. The ceiling has recessed lighting.
Yogurt Stand Interior
Interior view of a food stall with two customers waiting behind a green barrier. A staff member in a white cap and green apron prepares yogurt. Behind the counter is a glass display case with green-colored products. Above, a black screen TV is mounted on a white panel. Signage includes 'Natural Frozen Yogurt' partially visible. Background shows other shops including one labeled 'Chuan Village'.
Yogurt toppings bar
A person wearing a green apron with the logo "llaollao" is preparing a cup of frozen yogurt. The cup is filled with yogurt, strawberries, pineapple, and walnuts. In front of the person is a bar with various toppings in metal containers, including nuts, chocolate balls, crushed cookies, and colorful candies.
Soft serve dessert in cup with green spoon
A close-up shot of a soft serve dessert topped with chocolate drizzle and crumbled topping, served in a white paper cup with 'lla' logo and website address. A staff member wearing a lime-green apron is blurred in the background behind a glass counter. The setting appears to be an indoor food service area.
Frozen yogurt dessert
A close-up shot of a white cup containing soft-serve-style frozen yogurt topped with crushed chocolate crumbs, slices of yellow fruit (possibly mango), and bright pink dragon fruit segments. A light blue spoon is inserted into the dessert. The cup has partial branding visible on its side. The background shows blurred turquoise table surface and wooden elements.
Frozen Yogurt Cup
A white cup with green logo containing a swirl of green matcha frozen yogurt topped with strawberry slices and a green spoon inserted into the dessert. The cup rests on a napkin with website address printed on it. Background shows blurred interior elements including what appears to be a machine or counter.
Lao. Soft Serve Ice Cream
A close-up shot of a green and white soft serve ice cream in a branded cup with the 'lao.' logo and website address. The cup sits on a napkin atop a glass display counter. In the background, blurred interior lighting and signage are visible, including partial text 'Nothing' and a red circular logo. No shop front or menu is visible.
Laoollao Frozen Yogurt Shop Interior
A hand holding a green matcha frozen yogurt cone with a long green leaf garnish in front of the Laoollao shop counter. The shop has bright green neon signage above the counter and 'NATURAL FROZEN' written on the counter facade. Staff wearing white uniforms are behind the glass counter, and customers are present. A digital menu board is mounted on the wall inside the shop. A Malaysian flag is visible in the background.
Eureka Snack Bar Interior
Interior view of a snack bar with illuminated 'Eureka snack bar' signage above glass display shelves stocked with packaged snacks. Two staff members in yellow uniforms are present. A television screen displays an advertisement on the wall. Promotional material for 'Pop Rock Chocolate' is partially visible in the foreground.
Sauces Display Counter
A display of various sauces in metal trays with green labels indicating brands like Lotus Biscoff, nocilla, Ovomaltine, and black chocolate sauce. One tray has a green spoon resting inside. A blue cloth is on the counter to the left. The setting appears to be an interior food service area.
Interior of a restaurant
The image shows the interior of a restaurant with large hanging lamps, wooden tables, and staff working behind a counter. A red sign with Chinese characters "台北餐廳" is visible above the counter. The walls have brick and green tile accents. Several patrons are seated or standing around the space.
Ice Cream Shop Interior Display
Interior shot of a frozen dessert counter with green-branded cups on display shelf. Behind is a digital menu board showing topping options and prices. A machine is visible behind the counter. The setting appears clean, modern, and brightly lit.
Ilaollao counter interior
Interior view of a food service counter with customers and staff. The counter has the logo 'Ilaollao.' on its front panel. A white pillar behind displays promotional text 'LEAD YOUR TASTE' with illustrations of drinks. Customers are interacting with staff at the counter, which is illuminated by under-counter lighting. In the background, another shop with red signage ('L.g.ge diecic') is visible.
Interior of a beverage and food counter
Customers wearing masks are ordering at a counter with staff in black uniforms and green headbands. A glass display case holds various desserts and drinks. Payment terminals and branded cups are visible. In the background, a store entrance labeled 'Kamelia Tobacco House' is seen. The ceiling has recessed lighting. A menu board on the left lists smoothie options with prices.
Llaollao storefront in shopping mall
Interior view of a Llaollao frozen yogurt counter with bright green signage on a hexagonal facade. Customers are standing behind a queue barrier. A digital screen displays promotional content above the counter. The surrounding area includes other food stalls like Gong Cha and Over Sliced Fresh Annie's, indicating a busy indoor mall environment.
Eating Area with Ice Cream Cup
A partially eaten ice cream cup in a white paper cup with green logo sits on a glass table with a green straw. A person's arm in a light gray sleeve is visible to the right. The floor has directional arrows. No shop front, menu, or printed material is visible.
Ice Cream Shop Interior
Display counter with various toppings in metal trays, including honey quinoa granola, caramelised biscuit, Chips Ahoy!, and assorted candies. Green utensils and labels are present. Background shows white walls, a trash bin, and part of an ice cream machine. A person in green is partially visible on the right.
Sky Avenue Interior
Interior view of a shopping mall with 'Sky Avenue' signage on a lit floor display. The ceiling features a textured, geometric design. Visible storefronts include 'maxis', 'Hotlink', and 'Capri'. People are walking or seated in the background.
Eujeka Store Interior
Interior view of a retail store with wooden shelving units displaying packaged snacks like popcorn and chocolate. Staff in yellow Eujeka uniforms are present. A hanging promotional banner advertises 'The Pop Rock Chocolate' at a retail price of RM 13.90. The lighting is bright, with LED strips under the shelves. A television screen is mounted on the wall above the display area.
Ice cream or frozen dessert counter
A self-serve station with multiple trays of toppings and sauces behind a glass barrier. A staff member in a white shirt and cap stands nearby holding a utensil. Customers are visible in the background. Green branded cups and lime-green spoons are present on the counter.
Ice Cream Shop Interior
Interior view of an ice cream counter with a glass display case showing various toppings. Customers are present; one person is selecting ingredients while others wait nearby. A staff member is behind the counter. Signage indicates sizes (Small, Medium, Large) and mentions 'Yogurts'. The area has bright lighting and modern design elements.
Interior counter area with staff
A brightly lit interior counter with a glass barrier. A person wearing a white hijab and face mask is behind the counter. To the right, a vertical promotional panel displays drink options with images and text. The counter has illuminated edges and signage indicating 'PERSONAL ITEMS'. A trash bin is nearby. The background shows a darkened storefront window.
Gin Noodle House storefront interior
Interior view of a noodle house with red lanterns hanging from the ceiling, staff wearing uniforms at counter, brick wall display shelves, and a 'WE'RE HIRING' poster on the right.
Curry Dish in Ceramic Pot
A close-up shot of a curry dish served in a ceramic pot with visible sauce stains on the rim. The curry contains tomatoes, okra, and other vegetables in a rich orange-brown broth. The dish is placed on a white plate atop a dark wooden table. A portion of flatbread is partially visible in the upper left corner.
Rice with Crisp
A close-up shot of a mound of white rice topped with a golden-brown crispy flatbread on a speckled plate. A spoon rests beside the dish. The setting appears to be indoors, possibly in a restaurant or café.
Paper Cup with Green Logo
A white paper cup with green lettering sits on a reflective surface. The cup contains a white substance, possibly yogurt or ice cream. A small dark spot is visible inside the cup near the top rim.
Tabletop with beverages and dessert
Two iced coffee drinks in white mugs with blue rims sit next to a bowl of green-colored dessert topped with shaved ice and sauce on a metal plate. A black spoon rests beside the bowl. The table is dark wood, with printed materials including a circular coaster labeled 'HOTLINE' and a partially visible blue sticker reading 'CLEAN BEFORE'.
Yogurt Drink in Indoor Mall Setting
A close-up of a yogurt drink with whipped cream, berry sauce, and a green straw on a glass table. Background shows an indoor mall with seating, people, and multi-level architecture. No shop front or menu visible.
Restaurant Interior
Close-up of a golden, patterned grill lid on a table in a dimly lit dining area with blurred background showing patrons seated at tables.
Soft Serve Desserts in Mall
Two cups of soft serve ice cream with green straws on a metallic surface, one topped with chocolate sauce and the other with fruit toppings. Background shows a busy shopping mall interior with people and escalators.
Inside a food stall
A woman in a black dress holds a green-colored dessert with a spoon. Behind her, staff wearing green aprons and face masks stand at a counter with a cash register. The wall has printed materials including certificates and promotional posters. A digital screen is mounted on the wall above the counter.
ZK Restaurant Business Card
A printed business card with yellow-orange gradient background featuring the restaurant name 'ZK RESTAURANT' in English and Chinese characters ('仔記飯店'), contact numbers for two owners (Chuan and Chye), and address 'No. 28, Jalan San Peng, 51000 Kuala Lumpur'. Images of four dishes are displayed on the left side.
Llaollao Shop Interior
Interior view of a modern retail space with Llaollao branded counter and seating area. Customers are seated at green chairs, facing the counter where staff appear to be working. The ceiling features geometric panels with lighting. A promotional wall display shows colorful shopping bags and text 'WE ARE UPGRADING TO SERVE YOU BETTER'. Background includes other store elements like HDB Bank kiosk and escalator access.
Llaollao storefront interior
Interior view of a modern food stall with bright green 'Llaollao.' signage on the ceiling and counter. The counter is white with illuminated edges, featuring a staff member behind glass partition. Green transparent chairs and a round table are positioned nearby. A no-smoking sign is visible on the wall. Background shows other shops and shoppers in a mall environment.
Yogurt Shop Interior
Interior view of a yogurt shop with a white counter, digital screen displaying 'New! Grab N Go RM27.90', and a hand holding a receipt and a cup of yogurt topped with chocolate and a green leaf. A menu board on the left lists smoothies and toppings with prices in Malaysian Ringgit.
Group at Christmas Tree in Mall
People sitting on illuminated steps in front of a large decorated Christmas tree inside a multi-level shopping mall. Background features signage including 'Kimhua A' and 'IT'S TIME TO SAVOUR'. Decorations include lights, ornaments, and festive figures.
Shopping Mall Interior
Interior view of a modern shopping mall with glass railings overlooking an atrium floor lit by square panels. Visible storefronts include 'PANDORA' and 'Calvin Klein'. Large promotional posters featuring models are mounted on walls. A mannequin displays branded merchandise near a digital screen. The ceiling features a geometric, textured design with embedded lighting.
Llaollao counter inside shopping mall
Modern interior with a white illuminated counter featuring the brand name 'llaollao.' The floor is polished stone reflecting lights and the counter. A staff member is behind the counter. Background shows other stores and shoppers. No menu board or printed material is clearly visible.
Amusement Park Interior
A man stands in front of a large, brightly lit Ferris wheel with red gondolas suspended from its structure. The setting is an indoor amusement park with colorful pillars, decorative lighting, and visitors around. The environment has a playful, vibrant ambience with artificial structures and rides.
Llaollao Product Display
A display shelf with various cup sizes of Llaollao products, including green and clear plastic cups with branding. Price tags are visible below each size: Grab-N-Go (RM29.90), Small (RM16.90), Medium (RM21.90), Large (RM24.90), Sanum (RM24.90). The background shows a blurred interior with lighting and equipment.
Resort World Genting at Night
Nighttime view of the Resort World Genting complex with illuminated signage and a water feature in front. People are seen sitting or standing near the fountain area. The building behind features distinctive triangular lighted structures and a tall hotel facade with lit windows.
Oktoberfest Event at Resorts World Genting
Indoor event under a transparent dome with purple lighting, featuring a stage with 'PROBABLY THE BEST OKTOBERFEST' signage and performers. Audience seated at tables with food and drinks, some holding phones to capture the moment. Branding includes 'Resorts World Genting' on a sign above the stage.
Interior waste bin at counter
A white foot-operated trash bin overflowing with used cups, wrappers, and green plant stems sits on the floor beneath a modern counter with illuminated branding. A small cup with 'ao.' logo rests on the counter's edge. Behind it, a glass partition separates the counter from an area with equipment and a person wearing glasses. The floor is polished concrete, reflecting overhead lighting.
Shopping Mall Interior
Interior view of a modern shopping mall with illuminated floor panels and a distinctive ceiling design. Visible storefronts include &BodyWorks on the left and DC Super Heroes on the right. A few shoppers are present, walking along the corridor. The lighting is warm and ambient.
Staff at ice cream counter
Employee wearing face mask and green apron holds two cups of soft-serve ice cream with toppings. Counter displays various topping options in glass containers. Background shows interior lighting and other customers. A promotional poster is partially visible on the wall.
Staff at counter
Employee wearing bright green apron and face mask, holding a cup with a straw. Behind them is a white wall with framed certificates and promotional posters. A large screen above displays 'TEN' over a landscape image. The setting appears to be an indoor retail or food service area with glass counters and ambient lighting.
Food Counter Interaction
Customer in orange sweater receives a dessert from staff wearing green apron and beige cap, both masked. Glass display case holds various toppings or sauces. Background shows interior of shopping mall with other patrons and illuminated signage including '云川阁' (Yun Chuan Ge). Ambient lighting and modern design elements are visible.
Interior of a shopping mall food counter
A customer wearing a white headscarf and green apron stands at a counter with staff behind the glass display. The counter has stacked disposable cups with 'Lao' branding. In the background, an upper level displays clothing racks and a neon sign reading 'Ga'. The ceiling has recessed lighting.
Interior of a coffee shop
The interior features wooden ceilings with exposed beams, dark walls, and warm lighting. Customers are seated at tables and bar stools, some working on laptops. A counter area is visible with staff behind the service station. Shelves display products, and there are digital screens showing menu items. The ambiance suggests a modern café environment.
Yogurt Shop Interior
Interior view of a yogurt shop with stainless steel counters, glass display cases, and a no smoking sign in multiple languages. Background shows a multi-level shopping mall with Hilltop Grocer signage. A digital screen is mounted above the counter, and promotional posters are on the wall.
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